Abstract:
The study aims to investigate the effects of teamwork on organizational sales performance
using Y& K Limited, Koforidua as a case study. The specific objectives of the study were to
assess the effect of leadership style of team leaders on organizational sales performance, the
effect of the implementation of effective communication on organizational sales performance
and the effect of coordination on organizational sales performance. The research design
employed for this study is descriptive research design used to find solution to the what, how
when, and where of the study. Both primary data and secondary data were used as a source of
data for the study with the sample size of 123 respondents. Questionnaires were employed as
the data collection instrument and the data were analyzed using Statistical package for. Social
sciences. Findings of the study revealed that transformational leadership style, and democratic
leadership style are the leadership styles that support teamwork and hence increase
organizational sales performance. The study also revealed that effective communication in an
organization bridges communication gaps and give rise to delegation which in turn influence
organizational sales performance. The study also revealed that collaboration between
departments, units, sectors etc within the organization give birth to cross functionality which
in turn increase organizational sales performance. The study recommends to the company to
adopt transformational and democratic leadership styles which will help them to improve on
their sales performance. The study also recommends that Y&K should foster a collaborative
culture that will help integration and cross functioning of various, units, sections etc.
