Abstract:
This research delved into the role of technology in supply chain management among small and
medium-sized enterprises (SMEs). The primary aim was to understand the current state of
technological adoption, its effects on performance, and the challenges encountered by SMEs.
The findings reveal that SMEs are progressively adopting various technological tools, with
Supply Chain Planning Tools leading the pack. A direct positive relationship was identified
between the utilization of technology and improved Supply Chain Management Performance.
However, there are pressing challenges SMEs face, most notably in logistics and transportation
efficiencies. Difficulty in predicting customer demands and issues in supplier collaboration are
also prominent hurdles. Moreover, geopolitical factors, while significant, aren't the primary
concern; instead, the tangible challenges are in on-the-ground operational issues. The research
concludes that while technology presents a myriad of opportunities for enhancing supply chain
processes within SMEs, there are still significant challenges to be addressed. Addressing these
efficiently requires a combination of tailored technological integration, continuous training, the
use of collaborative platforms, advanced planning techniques, and awareness of the global
geopolitical climate.
