FACTORS INFLUENCING STUDENTS’ SATISFACTION WITH BLENDED LEARNING AFTER COVID-19 PANDEMIC

Abstract

The main aim of the studies is to examine the factors influencing students’ satisfaction with blended learning after the Covid-19 pandemic with evidence from the Koforidua Technical University (KTU). Three specific objectives were developed based on extant literature. A questionnaire was used to collect information from 180 students of the Koforidua Technical University. The results from the findings revealed that students factors such as availability of technical support, students' time management skills, quality interactions with instructors and peers, feedback frequency and quality, reliable internet and technology access, diverse online resources, and instructor competence in using online tools contributes to effective blended learning. It was also revealed that students mostly prefer blended learning (combination of face-to-face and online components) followed by face-to-face classes only and online classes was least preferred by students. Based on the conclusions from the study, it is recommended that KTU and other educational institutions consider strengthening technical support services to ensure students have easy access to assistance when encountering technological issues during their blended learning experiences.