Abstract:
This study aimed to investigate methods for improving job performance at the Atiwa West District
Assembly, focusing particularly on enhancing communication effectiveness. Objectives included
assessing current communication practices, identifying key challenges hindering job performance
among staff, and exploring best practices for effective organizational communication. Using a
descriptive research design, data were collected from 53 respondents via an online questionnaire
using simple random sampling. Analysis conducted with SPSS version 26 revealed generally
positive perceptions of internal communication effectiveness and clarity of information, indicating
functional channels with moderate clarity. Challenges identified encompassed diverse issues from
interpersonal dynamics to structural and skill-related factors. Recommendations include
implementing structured training programs to enhance communication skills and establishing
robust feedback mechanisms to foster open and constructive communication.
