Abstract:
Transportation hubs, serves as a vital transit point for various
cargo and passenger services however, the current package
delivery processes at various stations often lack organization,
leading to delays, loss, and inefficiencies. TransportEase aims
to address these challenges by offering a user-friendly, digital
solution for managing package deliveries. The key objectives of
implementing TransportEase includes efficiency to ensure a
streamline package handling and delivery processes to reduce
waiting times for customers and optimize resource allocation for
service providers, transparency to provide real-time tracking
and status updates for packages, enabling customers and service
providers to monitor the delivery progress, security to improve
enhancing package security by implementing digital tracking,
tamper-evident packaging, and user authentication measures and
customer experience to improve the overall customer experience
by offering user-friendly interfaces, notifications, and a
responsive support system.
