Abstract:
Knowledge Management (KM) tools and capabilities have increasingly been recognized
by most governments in the world as strategic resources within the public and private
sectors. The research study identified salient points of KM that could be adopted to the
work environment. The methodology included the survey of 225 members of staff in
positions such as Managers, Human Resource (HR) /Administrative Officers and
Administrative Assistants in Eastern Region, Akosombo. They explained and investigated
the five (5) lenses to extrapolate key knowledge sharing about the importance of
Knowledge Management for today's organizations, as bedrock for development. It also
looked at why Knowledge Management is important to Ghanaians, the benefits and
challenges of KM and recommended important aspects of Knowledge Management and
Capabilities.
