Abstract:
The study investigated the determinants of quality performance of library staff of selected
academic libraries in Ghana. The study aimed at establishing the core determinants of quality
performance and its sustainability in academic libraries. The study choose a quantitative approach
where the questionnaires were used as instruments to collect data on information of determinants
of quality performance of library staff in selected academic libraries in Ghana. Out of 151
questionnaires administered, 146 were obtained representing 96.6%. Smart PLS3 software was
used to analyse the quantitative data collected. The convergent, discriminant validity assessment
were all acceptable and within the thresholds. The hypotheses tested also indicated a positive
relationship with the independent variables (Management Commitment, Training and
Development, Employee Involvement, and Effective Communication) and the dependent variable
(Quality Performance) except Strategic Planning. This implies that four out of the five variables
measured has a significantly positive relationship with Quality Performance. As a recommendation
it is prudent for management of the academic libraries to employ such critical success factors as
they formed the core factors of quality performance in academic libraries
