OCCUPATIONAL STRESS AND ITS EFFECTS ON JOB PERFORMANCE: A CASE STUDY OF KOFORIDUA TECHNICAL UNIVERSITY

Abstract

This comprehensive study, conducted at Koforidua Technical University, delves into the multifaceted realm of occupational stress and its far-reaching implications for job performance and overall well-being. The research sought to gauge the depth of knowledge and awareness regarding occupational stress among employees and to unravel the intricate interplay between stress factors, performance, and health. The findings are a testament to the prevalence and pervasive nature of occupational stress in the university workforce, with 135 (98.5%) of respondents exhibiting a high level of awareness about it. Workload emerged as a major stressor, identified by 76 (55.5%) of respondents, underscoring its significant impact. Additionally, 115 (83.9%) respondents reported experiencing signs and symptoms of occupational stress, ranging from headaches to fatigue, reflecting the multifaceted nature of stress. Importantly, 118 (86.1%) believed that occupational stress had a discernible impact on job performance, with 75 (63.6%) reporting reduced productivity and 29 (24.6%) experiencing low morale. The study further explored the effects of stress on health, with 122 (89.1%) acknowledging that work could affect their well-being, including 52 (42.6%) who suffered from back pain. The research also highlighted the prevalence of substance and alcohol abuse as a coping mechanism for stress. The majority, 96 (70.1%), were aware that prolonged exposure to stressors could lead to chronic health problems, specifically immune system dysfunction. Additionally, the study revealed that 50 (36.5%) believed there was a high possibility of past work stress contributing to current illnesses, emphasizing the need for comprehensive stress management strategies and support systems within the university setting. This research provides valuable insights into the complex relationship between occupational stress, job performance, and health, emphasizing the urgency of addressing these issues in academic institutions and workplaces more broadly.