Abstract:
The study was an assessment of improving the strategies for quality services provision in university libraries in
Ghana focusing on technical university libraries. The study investigated issues such as the perception of library
services, strategies of improving the library services and user satisfaction of libraries services at technical
university libraries. The study, used a descriptive survey design with students at levels 100 through to 400 from
all the five faculties from a technical university library in Ghana. Out of 100 copies of questionnaire distributed,
60 copies were completed and retrieved. This represented 60% of the sample size. The results show that leisure
activities are the main reason students visit the library, however academic reasons certainly play a part.
Although issues over out-of-date materials and restricted operating hours were mentioned, positive interactions
with library workers and satisfaction with the resources available were acknowledged. The study emphasizes that
the most important ways to improve library services is to improve the technology infrastructure, which includes
providing computers, internet access, and contemporary resources. By concentrating on infrastructure, user
support, and the modernization of academic materials, the study offers practical suggestions for enhancing
university library services with the ultimate goal of raising user happiness and assisting students' academic
achievement.
