Abstract:
Abstract
The study explored the process of advancing total quality management practices (TQMPs) in academic libraries
of Ghana leveraging on the significance of employee training. The study focused on selected technical university
libraries (TULs)of Ghana. Pertinent literature was reviewed on the influence of employee training with regard
to total quality management practices implementation. Thestudy was an explorative design with interview guide
as the protocol for data collection. The participants were head librarians and their deputies from the TULs
selectedof Ghana.Out of twenty (20) participants targeted, ten (10) of them were available for the interview.
This represented 50% of the total population. The study was limited to critical success factors of employee
training for TQMPsimplementation in academic libraries.The study established thattraining is very crucial in
the implementation of TQMPs. The studyrevealed that appropriate employee training influences TQMPs to
achieve quality performance in academic libraries in Ghana and internationally.The study brought to bear that
employee training contributes to the smooth implementation of TQMPs in academic libraries of Ghana and
beyond. The research revealed that the implementation of TQMPs with respect to employee training is
associated with challenges. The outcome confirms that the sustainability of TQMPs in implementation in
academic libraries requires frequent employee training. The study serves as a source of documented
information for academic libraries of Ghana, regarding TQMPs. Bedsides, the result contributes to enriching
the existing literature ontrainingas a critical success factor for TQMPs implementation in academic libraries of
Ghana and beyond.
