TENDERING PROCEDURES AND IT'S EFFECTS ON PRODUCTS DELIVERY PERFORMANCE AT THE PUBLIC SECTOR ORGANIZATION (A CASE OF KOFORIDUA TECHNICAL UNIVERSITY)

Abstract

This research was conducted to assess tendering procedures and its effect on products delivery performance, evidence from Koforidua Technical University. Tendering procedure is subjected with delays and occasional inability to deliver the goods and services results to decline organizational delivery performance. The study sought to identify the tendering procedures adopted by Koforidua Technical University in the procurement of goods, to determine the mechanisms to enhance tendering procedures and the effect of tendering procedures on products delivery performance. Quantitative approach was adopted with a survey conducted using a total of 40 questionnaire administered to the respondent on the field. Statistical Package for the Social Sciences (SPSS) version 28 software was used for the data analysis. The study findings revealed that tendering application is highly regarded and acknowledged for effective product delivery that enhances supplier selection, risk management, innovation, openness, accountability, and teamwork. The study recommend that public sector institutions ought to make an investment in strengthening lines of communication and coordinating activities throughout the tendering process and tendering procedure should also incorporate regular supplier performance evaluations.